Croatia Airlines brings special qualities so you’re able to individuals with just minimal versatility, i.e. a traveler whoever real, medical or rational position requires personal attract and/or guidance that’s usually perhaps not given to most other individuals, according to the Control (EC) No of Parliament as well as this new Council regarding the rights out-of handicapped individuals and you can people with just minimal freedom whenever take a trip by heavens.
If you’d like assistance during your traveling you will need to create a request for unique services well in advance, if at all possible 72 circumstances, and not afterwards than day in advance of deviation.
- When booking by the cell or perhaps in the ticketing organizations, please tell our agencies which type of advice you might need.
- Whenever scheduling toward Croatia Air companies webpages, excite upload the request in order to
In case you didn’t want this specific service at reservation your can always notify all of our Get in touch with Center during the otherwise +385 step 1 66 76 555.
People with minimal mobility
If you need me to offer a good wheelchair for the travelling, excite tell us the extent that your mobility try less. This service is free of charge and you will available for forever disabled passengers, elderly passengers, guests having effortless a fracture (hand, foot).
When you’re travelling with your own personal wheelchair, please alert us of its size and weight, any special features (e.grams. foldable/non-foldable, sport/electric) additionally the brand of electric battery (when the electric battery-powered). In the event the wheelchair are electric battery-driven, it must be properly attached to the wheelchair and you will protected off short-circuit from the insulating the newest terminals (elizabeth.grams. by 
the taping more than started terminals or placing synthetic limits). Additionally, “wet” electric batteries must be disconnected and you will secured.
Individuals having impaired reading otherwise sight
A support service for hearing dysfunctional and you will blind otherwise partly sighted individuals exists free of charge. Please notify us of impairment and you can whether you are then followed by helpful information canine on time of booking so we is give the appropriate suggestions to your ground personnel and you will cabin staff.. That you do not wanted a physician’s certification.
Travelers who want scientific approval
- suffering from serious health conditions, (e.grams. present cardio infarct, stroke)
- with big cracks sufficient reason for hands and you will/otherwise feet in casts or splints
- having recent operations
- in the first few weeks immediately following a critical state provides checked
- getting transmitted on board from inside the a sleeping position (extender individuals)
- who need even more outdoors or other medical gizmos aboard
- traveling to proceed through hospital treatment
Please send (or facsimile) the proper execution so you’re able to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 1 6310 824, fax. +385 1 6310 825, e-mail: -profozic.hr) getting recognition and you can confirmation. Filled within the and you will affirmed, the design must be recorded when selecting the fresh ticket plus one content would be linked to the passenger violation whilst have to become recorded once again throughout check in.
Passengers who want getting then followed
Private escorts should be at the least 18 yrs old, familiar with new escorted passenger’s health, individually capable help the passenger in case there is emergency getting or and you can emergency evacuation, in a position to compliment new escorted passenger both to and from the toilet in order to let him use it and ready to assist the escorted traveler at any disease by himself. Scientific escorts are person that have been through enough scientific knowledge, depending of types of guests wanting guidelines inside airline.
Proprietors off a legitimate FREMEC
“FREMEC” are a frequent traveler’s scientific cards. The fresh new manager regarding a legitimate FRAMEC try a non-MEDA case and needs no medical approval otherwise escort to have travelling. It is useful passenger with permanent or persistent smaller mobility. That it medical card shall be awarded by the some companies. Croatia Air companies doesn’t situation good FREMEC, but a FREMEC credit is appropriate into the Croatia Airlines flights.
Clean air on-board
Merely company package may be used onboard and passengers, request needs to produced in the brand new passenger’s reservation no later on than 72 times till the airline. This service was charged sixty € each trip.
Passenger needs to be trained to deal with the fresh oxygen package and you can he/she’s so you’re able to indication “Report with the Transportation regarding Patient Trying to find Scientific Oxygenation Into the Flight”. Also, the shape “Incapacitated traveler advice mode” needs to be finished by passenger’s medical practitioner and taken to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 step one 6310 824, fax. +385 step 1 6310 825, e-mail: -profozic.hr?) to have approval and you will verification.
Cellphone Oxygen Concentrator
Making use of mobile fresh air concentrators (POC) is allowed and requirements a health and you may technology approval from Croatia Air companies. A family doctor needs to verify your scientific must make use of this equipment on-board. Brand new POC gadgets have to be FAA accepted. For newest suggestions excite consider here.
The fresh passenger needs to finish the POC and you will INCAD models. This new finished versions have to be sent to Ustanova za zdravstvenu skrb “Profozic” (Trnjanska cesta 59, 10000 Zagreb, tel. +385 1 6310 824, fax. +385 1 6310 825, e-mail: -profozic.hr?) to have approval and you can verification.
Exception: On password-share aircraft with Joined Air companies so you’re able to/off Us the only real specifications would be to keeps a healthcare Confirmation Report closed by passenger’s medical practitioner.
Provider dogs
Educated provider dogs (enjoying eyes pets, hearing aid coached pets, specifically educated pet to greatly help you aren’t handicap, help save pet and appearance dogs):
Helpful information dog that is included with deaf, blind or traveler which have paraplegia, is actually accepted free. It’s lbs and size is not restricted. Your dog should be properly utilized, however muzzled otherwise caged. It will not entertain a chair, and is prohibited to maneuver within the cabin.