This Toolkit is supposed for mediators. With the accompanying document, it evaluates opportunities and risks linked to the use of digital systems in mediation contexts. Additionally, it supplies tangible examples and pointers from experts and gurus.
The technique of mediation remains a human-centered venture, regardless of if electronic technology is frequently deemed innovative because of the velocity, range and methods effects.
Digital technology brings considerable efficiencies and chances to the mediation work. On the other hand, the double need characteristics of digital technologies entails that their particular need can found important danger. Knowledge these risks permits mediators to higher control the opportunities of electronic technology.
The UN guidelines for efficient Mediation defines mediation as an activity where a third party helps a couple of parties, employing permission, to get to mutually acceptable agreements.
Online technologies are defined within this Toolkit as digital products and solutions that are accustomed select, study, shop, produce, communicate and share ideas. The systems have actually an important influence on the way in which mediators connect and run.
Controlling Threat
A threat administration mindset directed by the idea of aˆ?do-no-harm’ must decide which systems needs to be made use of when, where and just why during different levels of a mediation processes plus conformity aided by the mediation approach.
To mitigate hazard and possible harm to the mediation efforts, mediators need certainly to increase their digital literacy and deepen her awareness of electronic safety and security dilemmas involving electronic systems. They also have to add digital engineering as well as the management of associated risks in their preparing and budgeting processes.
- Online literacy: mediators want to build basic info and telecommunications innovation (ICT) skills. Additionally they need to understand the digital environment of a mediation surroundings you need to include relevant elements in their comparison. This consists of individual data instance get older, gender, vocabulary and literacy; the nationwide information technology (they) structure, including entry to vital internet and electrical energy information; and existing and prospective digital systems employed by dispute functions and various other relevant stars.
Social Media
Social networking is actually an umbrella phase for some interactive programs that allow customers to create material (texts, pictures, films) and communicate tactics together through an internet people. Consumers engage social networking on their personal computers, tablets or smart phones via online computer software or programs. Mediators as well as their teams need different social media solutions to guide comparison, strengthen channel for engaging with dispute parties, foster deeper inclusivity and develop public marketing and sales happn indir communications procedures.
The social media marketing software a lot of prevalently used by mediation specialists consist of systems such as for example myspace, Flickr, Instagram, LinkedIn, SnapChat, Twitter, YouTube and instant messaging solutions eg alert, Telegram, Viber and WhatsApp.
GEOGRAPHIC INFORMATION PROGRAMS (GIS)
Geographic info programs tend to be electronic resources that shop, analyze and see details in map format. The data was obtained via satellite images and triangulated with data built-up off their root. GIS engineering could be leveraged by mediators as well as their groups to grant geographic records aˆ“ real time or ancient aˆ“ on specific places as well as how they’re affected by the situation on a lawn. They are able to assist concentrate interest on certain inhabitants organizations such as for example ladies or marginalized groups or on crucial normal tools that may be fueling or financing conflict. They can also be employed observe protection preparations or ceasefire agreements, and offer an important method for design self-esteem between dispute functions.
Numerous intercontinental organizations, like the us, posses big chart and GIS budget at her discretion. Including, this can include the UN Geospatial Facts part’s (UN GIS) basic, objective and thematic maps together with spatial and imagery analysis, OCHA’s comfort internet Maps, UNOSAT’s images assessment and satellite systems, or UNEP’s MapX platform for tracking natural information and environmental changes. For more compact non-governmental businesses working in the subject of mediation and broader conflict protection, large outlay have limited using GIS info, even though the innovation was more and more available now. Numerous open-source and crowd-sourced tools including Airbus’ Defence and area, international experience Map, ap, MDA Geospatial treatments and Ushahidi offer essential inexpensive options.